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Principles of Citizen Journalism

Accuracy & fact-checking: How to get it right

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Accuracy
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Thoroughness
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Fairness
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Transparency
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Independence
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Resources

The team behind this project

SECTIONS

Accuracy & fact-checking
How to get it right

Thoroughness
Going the extra yard for information

Fairness
Treating opposing points of view with respect

Transparency
Disclosure a key ingredient in gaining trust

Independence
Following the story wherever it leads

Interviews
Tapping into the wisdom of the community

Resources
Where to find more information

Correcting mistakes online

How should an online publication handle corrections when it publishes a mistake? Should the error remain in the text but flagged? Corrected with an editor’s note? Or should the mistake be

struck out

?

This Flash screencast, Best Practices in Correcting Errors, looks at corrections policies at online publications, including CNET, the New York Times, Washington Post, Chicago Tribune and blogs like BoingBoing.

"With each mistake you make you lose a piece of your most precious asset:  your credibility."

Producers: Laura Lo Forti, J.D. Lasica
Narration: Lisa Padilla
Format: Flash (download Flash here)
Length: 4:22

Related:
• Washingtonpost.com editor Jim Brady explains how the news site handles corrections.

Photos across top of page (from left to right) by Rob Milsom, Tom Magliery, Elaine Yeung, Stefan Jansson, Geren W. Mortensen, Jr., John Cumisky