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Helping Community News Startups

Hartsville Today: The first year of a small-town citizen-journalism site

By Doug Fisher, Instructor,
USC School of Journalism and Mass Communications

HartsvilleTodayThe Hartsville Messenger, a twice-a-week newspaper with a staff of five, has its hands full trying to cover an area of about 20,000 people around Hartsville, S.C. So in 2005-06 it partnered with the University of South Carolina to launch a web site both to give its staff a place to publish community news more quickly and to give the community a place for some citizen-generated content. The effort was funded by J-Lab’s New Voices project.

They came up with HartsvilleToday.com — plus a 72-page “cookbook” (see Resources box on the right) that details what they did and how they did it, sprinkled with advice from their learning curve. While it’s a guide for small daily and non-daily newspapers, the lessons apply to anyone seeking to start up a community news project.

The site has since become part of The Hartsville Messenger.

Some Do’s

  1. Include an events calendar.
  2. Allow photo posting.
  3. Recruit endlessly.
  4. Budget for training.
  5. Update daily.
  6. Get a good weather “bug.”
  7. Expect to spend $10,000 to start up.
  8. Remember Pareto’s Principle: 20 percent of the people will do 80 percent of the work.

Key Choices

  • Will the site be edited?
  • Who will monitor posts?
  • Must people post under their real names or may they use screen names?

Contents

Executive summary
Future of journalism
Hartsville Today - At a glance
Site creation
Advice for small newspapers
Recruiting, training
Sales
Technology
Freelancer agreement
Content analysis

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